Blog Archives

How do you cope with a bullying customer?

There is a well known saying, “the customer is always right”, but are they? From my chats with people in business, especially retail, I get a resounding “NO”. I think it’s a saying that has come about because of the

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Posted in Bullying, Customer Service

9 Reasons to have a Website for Your Business

Not too long ago, customers looking for your product or service would have to look you up in the Yellow Pages, the local paper, another form of print advertising or pass your shop front. Today, with the Internet, many of

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Posted in Uncategorized, Websites